Frequently Asked
Questions

Can anyone switch their energy supplier?

Yes. All businesses and households in Spain have the option to switch their electricity supplier. While the process is still relatively new in Spain, the option to change energy company has been around in countries like the United Kingdom for more than 15 years and people regularly switch suppliers to get the best deal.

What are the benefits of switching electricity supplier?

Cheaper electricity bills. At Mariposa Energia we aim to save you money on your electricity bill by offering cheaper energy. We will take a copy of a recent electricity bill and calculate how much you would have saved if your electricity had been supplied by Mariposa Energia. What’s more, our electricity is also certified as being 100% green energy from renewable and sustainable sources. So you will also be helping the environment and lowering your carbon footprint.

Do I need new electricity cables or a new electricity box?

No. There is no need to change any of your existing equipment. You won’t even notice the switch has occurred ….until you start receiving cheaper electricity bills.

Do I need to notify my existing electricity company?

No. We take care of the whole process. All you need to do is tell us you want to go ahead and we handle everything for you.

What is the process for changing my electricity company to Mariposa Energia?

The process is simple. Simply send us a recent electricity bill and we will calculate how much you could have saved with Mariposa Energia. Then all you need to do is tell us you want to Switch to Mariposa Energia and we will take care of the whole process. It really is easier than flicking a switch.

How long does it take to switch electricity supplier?

In the vast majority of cases it takes just a matter of days to switch over after you tell us you are ready to start.

What is green energy?

Green energy is energy that comes from renewable and sustainable sources, such as wind farms and solar energy. By choosing green energy you can lower your carbon footprint and help to protect and conserve the future of our planet.

Where does Mariposa Energia source its electricity from?

All the electricity Mariposa Energia supplies comes from renewable and sustainable sources, predominantly wind farms located in Spain. As a result, our energy is certified as being 100% green energy and coming exclusively from renewable sources by the CNMC (Comisión Nacional De Los Mercados Y La Competencia).

How will I be charged for my electricity?

Your electricity will be charged on a monthly basis, based on ACTUAL usage.

How will I receive my electricity bill?

As part of our commitment to preserving our planet, your monthly invoices will be sent to you electronically by email.